Do something you haven’t done before!

Have you ever been surprised by something that an employee (or manager) has done in your workplace — and then been thankful for the outcome because it was something you would never have thought of yourself? This past weekend, Grace was nearby as I spread new mulch in our flower gardens. Because she’s an anxious […]

Get both sides of the story before you take action on an employee dispute

Even if you think the situation is already clear-cut On occasion, an employee will come to you, as the manager, with an issue about another employee. After hearing the story, you want to fix the problem (a good thing!) and immediately take action based on this information. Fast action is the right course, but make […]

Managers should nudge, not push, new experiences

Help employees develop new skills with kindness and grace Sometimes you just need a gentle nudge to do something that you wouldn’t do otherwise. And afterwards, you’re grateful for that push. Grace was evidence of this lesson the other day, when she was led down a frightening path, but found it safe and happy after […]