Icing Your Concerns: A Good Management Technique
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Here’s a sneak peek about icing your concerns when you run into a emergency situation:
When somebody walks in and drops a big emergency in our laps we tend to get caught up in the moment and we tend to want to move forward, plunge in, and fix that issue immediately. This is understandable, but that’s not always the best management strategy. In this video I’m going to be talking about why pausing can be a very effective management tool.
Put the Problem into Context
I used to have this mug with a quote on it, “Lack of planning on your part, does not mean an emergency on my part.” I think that’s good criteria to use when you have something that you find yourself in the midst of. Is it really a big issue for your team and for the organization, or is it really just something that’s being created because of a sense of panic by someone else. You certainly need to acknowledge that sense of pressure that the person is feeling for whatever reason and not ignore it, but you can negotiate with the person the next steps that make sense for everybody, not just that one person.
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