Managing the Challenging Employee
Creating a positive relationship with someone that challenges you can be a very difficult, but also rewarding, experience. There are ways to do this that reduces stress for everyone. Managing a challenging employee can be difficult Managers need to work with a variety of different personality styles. In this video I want to talk about […]
Managing Millenniums
The increasing number of grey hairs in my head, along with my blurry eyesight, are the daily reminders of my aging. Yet, I don’t feel old. And when I listened to the panel of impressive millenniums at a seminar I attended on Wednesday, I felt like a kindred spirit to the panelists who represented the […]
May 2016 Round Robin
https://www.youtube.com/watch?v=49OKL4-2Js4 For audio only:
Debunking the Pigeonhole Myth about Assessments

A common misconception about assessments is that they pigeonhole people into categories, limiting a person’s ability to achieve anything outside that expectation. Learn why that is not the case. Assessment Tools Add Value in the Workplace There are so many ways an assessment tool can add value in the workplace. Those of you who know […]
April 2016 Round Robin
https://www.youtube.com/watch?v=yzvr7S_xqoQ For audio only:
When dealing with messy employee issues, don’t let time stand still
When you are in the throes of a messy employee issue, it can consume every moment. Even when you aren’t actively dealing with it, you are thinking about it. You just want it to end, but it feels like it will last forever. Time stands still, frozen in place, you’re sinking in quicksand with no […]
When Being Nice Gets You Into Trouble
Twice this week I had conversations with intelligent, seasoned managers who were struggling with a decision. In both cases, they were torn about the right way to handle a “very nice” employee who wasn’t performing. Personalities often muddy the waters on how we sort through our business decisions. We can pull the trigger too fast on […]
Five Keys to Giving Effective Feedback
One of the most common complaints I have received from employees about their manager is that they don’t receive enough feedback. In this video I’m going to share five keys that will help you deliver effective feedback. First, a little about giving feedback in general Before I get into the five elements, I want […]
Eichert speaks at Jaffrey Chamber of Commerce

The Chamber Breakfast at the Jaffrey Chamber of Commerce in Jaffrey, NH drew quite a crowd on March 9, 2016. Attendees gathered to hear a talk by Robin Eichert, the founder of PeopleSense Consulting. Eichert helps employees and managers better understand each other, fostering productive and enjoyable work cultures. She has over 25 years of business […]
March 2016 Round Robin
https://youtu.be/gDO5LBekSRQ