2 Things to Do When an Employee is Ignoring You
Problem resolution can sometimes leave you in a messy hole
In organizations, there are a multitude of projects that are constantly underway. These initiatives are designed to fix an existing problem or improve something, such as reduce the number of client complaints, increase billable hours, or achieve higher quality in a product. These are good goals to have, as long as leaders recognize the true […]
What to do when it’s all bark and no bite
Ever had an employee who raised her hackles all the time? It’s tempting to coddle that person, in an attempt to avoid the unsavory hostility, but that just leads to more headaches and no resolution. Yesterday I took our two cats to the vet for their annual visit. Grace came along to get her nails clipped, […]
Launch of Learning Resource Center
Ever wanted to get a quick answer to a troubling workplace issue? Now you can! Robin Eichert, principal of PeopleSense Consulting, has launched the Learning Resource Center, a library of informational videos offering answers to the types of employee-related questions she fields on a routine basis. Topics cover a range of subjects, including the hiring process, managing, and communicating. The video are short and focused on a particular topic so you can get ideas that will support and inspire you to create healthy workplace relationships. More information on the Learning Resource Center is found here.
Getting through the toughest of times requires this critical ingredient for success
September has rolled around and despite the 90+ degree temperatures we’ve been experiencing in New Hampshire, I know that the fall season is right around the corner. Summer vacations are coming to an end, kids are back to school, and it feels like it’s time to get serious about year-end goals. My first blog post of […]
Cat and Mouse: A game to help you be patient in reaching your goals
In today’s business environment, all of us want things to happen fast. Any business leader, manager, employee, and even (and perhaps especially!) consumers, have expectations for immediate results. We get impatient when we have to wait for something we desperately want. We focus on the outcome instead of the process. I know I get insane when […]
Employee Recognition: Treating it Right
Providing the right amount of recognition is tricky, learn signs to watch to get it right. “That’s her job. Why should I thank her for something that she’s already getting paid to do?” It’s a question I get frequently. Managers are wondering whether they should provide recognition for something that’s just part of the normal […]
Employee Conflict: Get Both Sides of the Story
Allow employees to take unexpected paths: It leads to unexpected gifts
Yesterday Grace and I were outside in the backyard for a while and as we headed in, I lost track of her. I called for her, patiently waiting for her to return. Starting to get irritated at her lack of responsiveness, I grumpily headed to find her. Going through my mind were thoughts of how inconsiderate […]
Guarding the Dog Days of Summer: Watch out for employees who help too much
One of the jobs that Grace takes seriously is her desire to guard. She feels an obligation to guard the house, the yard, her marrow bones treats (from the cats), and of course, she guards me. Her piercingly sharp bark alerts us to anything moving outside, especially children or anyone on a bike. She often bellows until the offender […]
