Remember to say ‘thank you’ even when an employee is just doing her job

“That’s her job, why should I have to thank her for something she’s already being paid to do?” It’s a common question I hear. Some managers feel that a paycheck is adequate acknowledgment in return for the work that an employee was hired to do. Or that by executing the job requirements is an expectation […]

Between you, me, and the lamp post, you can’t do everything well

I’ve always loved decorating Christmas trees. So when the Peterborough Chamber of Commerce announced a “Deck the Poles” holiday event, I was all over it. I mean, I’ve never decorated a lamp post, but wouldn’t it be just like decorating a tree? Nope. I learned that a lamp post is not a tree. This project […]