“We listen” is simple tool that results in high employee engagement

Sometimes the work of a manager can be best accomplished by doing something very simple. Both dogs and progressive employers can serve as reminders and role models for this powerful (and free) technique. When Grace ignores a request I make of her, it’s easy to accuse of her of not listening to me. That’s the […]

This is MY space!

One of the things I like the most about observing Grace is how literal her communication is. The same is true with our cats. Their body language tells it all. If we could observe human interactions with that level of objectivity and detachment, I think we’d often behave differently. There are two instances that illustrate […]

Making the most out of what you have

There are lots of times when we expose Grace to new experiences. Of course some she enjoys more than others. We took her kayaking several times last year, and she tolerated it, but it was clear that she prefers land over water. This past weekend, we went out again. This trip was different. I got […]

It’s not my fault!

During a conversation with friends at dinner last night, we were talking about taking responsibility for our own actions. I mentioned someone I know well that is often blaming another person for any and every little bad thing that happens – even though they are the one that created the situation in the first place. […]

Teamwork lessons that came from the bin Laden raid

Teamwork, and bringing unique abilities together, was never more evident than during the dangerous mission to find Osama bin Laden that lit up the news on May 1. In addition to the 79 highly skilled and trained Navy Seals that were involved in the raid, there was one dog. Few details are known about the […]

Getting to know you

Memories of the first time you meet someone linger. Those initial moments create an emotion that sticks with us. Quite often, we then allow our mind to focus on that (good or bad) feeling, and it builds into an elaborate impression, reinforcing and rationalizing our first instinct. I remember talking to the woman, Denise, who […]

The nuances of communicating do matter

Grace was out of control. In a happy way. She bounded into the agility room on Friday and all bets were off for getting her attention. She wanted to greet the other two dogs. Say hello to her favorite trainer, Rachel. She jumped over the hurdles. Ran through the chute. Leapt over the A Frame. […]

A gentle leader approach

It was truly much easier than I expected. I’m referring to my new walking regiment with Grace. As noted in my last post, I made a commitment to have Grace comply with my walking standards instead of hers. Rather than having her skip along in front of me, I asked her to walk beside me. […]

Even walking requires leadership

Grace is very vocal when she wants something. It’s obvious when it’s mealtime or when she wants to sun herself on the deck. She is very explicit in her requests, using her voice (persistent whining) and body (sits in front of me, scratches her paw on me, jumps around if the first two don’t work) […]