Remember to say ‘thank you’ even when an employee is just doing her job

“That’s her job, why should I have to thank her for something she’s already being paid to do?” It’s a common question I hear. Some managers feel that a paycheck is adequate acknowledgment in return for the work that an employee was hired to do. Or that by executing the job requirements is an expectation […]

Eichert is presenter at Peterborough Chamber Lunch and Learn Event

Robin Eichert will be presenting the Lunch and Learn program on Friday, October 25, 2013, at the Peterborough [NH] Chamber of Commerce, from noon to 1:30 p.m. The presentation is entitled “Graceful Leadership: Building Respectful Relationships.” The quality of relationships in the workplace dramatically impacts the outcomes of work productivity and employee satisfaction. Her presentation […]